Statutory Report

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APPLICATION SUPPORT AND MAINTENANCE

Excellent, regular support is one of the most critical elements of the service industry. GITL believes in forming strong associations with our partners and customers alike. We have thus deployed a strong and dedicated team of individuals who provide an incessant and comprehensive support to all our partners and clients.

Our "Global Support and Service Center for Applications /Helpdesk" operates through our offshore delivery model by making a large pool of our talented resources available to ensure that every stakeholder benefits in a very cost-effective and timely manner. We provide support through the following means:-

  • Post Implementation Support
  • Product Enhancements
  • Training
  • Best Practices
  • Diagnostic Studies