Infor CRM - Unified Platform for Sales, Marketing, Service & Support Functions

A state-of-the-art, productivity improving, smart CRM system from Infor specially designed for customer centric organizations. With Infor CRM, users can organize all their customer information in a single system, that is easily integrated with Microsoft Outlook, Gmail, and other third-party applications such as ERP, expense management, warehouse management & social media solutions. Available in cloud, hybrid & on-premise deployments, this product has account management, lead, opportunity & analytics features that can be accessed through a simplified user interface.

Core Capabilities

  • 01.

    Sales workflow automation

    steamlined financial functions
    Manage all sales activities from one product, right from contact, account & opportunity management to calendar optimization, revenue forecasting & reporting.
  • 02.

    Digital Marketing

    Data Visualization
    Create targeted marketing campaigns based on intelligent customer segmentation with ROI measurement features.
  • 03.

    Customer Service

    Collaboration Tools
    Assure your customers of quick & accurate response to their queries with in-built speed search, knowledge base & self-service web portal.
  • 04.

    Reports & Dashboards

    Content Packs
    Advanced analytical features that give pipeline visibility & actual vs forecasted details for enabling data-driven decision making.

Industry Solutions

Service sManufacturing


  • Interaction with customer service personnel can be done in real-time leading to better quality & efficient services.


  • With unified customer communications, simplified document management capabilities, & integration with third-party project management software, projects industry can streamline their processes to build better customer relationships.
Printing & Press
ManufacturingPrinting & Press


  • Organizations can benefit from quote processing, product, proposal & price management features along with CRM & ERP integration for enhancing B2B and B2C relationships that are specific to the manufacturing industry.
Retail Construction


  • An intelligent system that helps retail organizations to understand customer behaviour & adapt as per changing trends leads to increased customer loyalty & retention.

Latest Case Studies & Publications

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What Others Say About Us

Our customers are delighted with the turnaround in their businesses by adopting disciplined, structured, and systematic processes. Implementing best-fit software and infrastructure solutions has given them the winning edge that makes them stand out as leaders in their respective industries.

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